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Privacy Policy

Privacy Policy

Introduction

Harvest Education Pty Ltd (“we,” “our,” “us”) is committed to protecting the privacy of our users, especially children under the age of 13. This Privacy Policy explains how we collect, use, disclose, and protect personal information collected from users of our website, harvesteducation.online, and the services we provide, including online courses for OC Selective and Scholarship test preparation.

By using our website, enrolling in our courses, or allowing your child to use our services, you acknowledge that you are the parent or legal guardian of the child and consent to the collection and use of the child’s personal information as outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information from Children

We collect personal information from children under the age of 13 only with the acknowledgment and consent of their parent or guardian. The types of personal information we collect may include:

  • Full name

  • Date of birth

  • Parent or guardian’s contact information (email address, phone number)

  • Username and password for the child’s account

  • Course progress and performance data

1.2 Personal Information from Parents/Guardians

We may collect personal information from parents or guardians to facilitate the child’s enrollment and participation in our courses. This information may include:

  • Full name

  • Email address

  • Payment information (e.g., credit card details)

  • Billing address

1.3 Non-Personal Information

We may also collect non-personal information that does not directly identify the user. This may include:

  • Device type and operating system

  • Browser type and version

  • IP address

  • Usage data, such as pages visited and time spent on our website

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. Parents can manage cookie settings through their browser. Disabling cookies may affect certain functionalities of our website.

2. How We Use the Information

2.1 Providing Educational Services

We use the information we collect to:

  • Process registrations and payments.

  • Provide access to our courses and educational materials.

  • Track and report on the child’s progress within the course.

  • Communicate with parents or guardians about the child’s account, course updates, and other relevant information.

2.2 Improving Our Services

We use non-personal information to:

  • Analyze usage patterns to improve our website and course offerings.

  • Personalize the educational experience for each child.

2.3 Parental Access and Control

Parents or guardians can review, edit, or delete their child’s personal information at any time by contacting us. We will take reasonable steps to verify the identity of the requesting parent or guardian before granting access to the information.

2.4 Marketing and Communications

With parental consent, we may use personal information to:

  • Send newsletters, promotional offers, and updates about our services.

  • Inform parents and guardians about events, surveys, and other opportunities related to Harvest Education Pty Ltd.

Parents can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

2.5 Legal and Compliance

We may use or disclose your information as required by law, regulation, or legal process, or in response to a valid request by government or law enforcement authorities.

3. How We Share the Information

3.1 Third-Party Service Providers

We may share personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering courses, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owner. We will notify you before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with legal obligations.

  • Protect and defend our rights or property.

  • Prevent or investigate possible wrongdoing in connection with our services.

  • Protect the personal safety of our users or the public.

4. Data Security

4.1 Security Measures

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and access controls. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4.2 Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

5. Children’s Privacy

5.1 Parental Consent by Usage

By enrolling a child in our courses, using our website, or allowing your child to use our services, you confirm that you are the parent or legal guardian of the child and that you consent to the collection, use, and disclosure of your child’s personal information as outlined in this Privacy Policy.

5.2 Parental Rights

Parents have the right to:

  • Review their child’s personal information.

  • Request the deletion of their child’s personal information.

  • Refuse further collection or use of their child’s information.

To exercise these rights, parents can contact us using the details provided in the “Contact Information” section. We will comply with such requests in accordance with applicable laws.

6. International Data Transfers

6.1 Transfer of Information

As we are based in Australia, your information will be processed in Australia. If you are accessing our website from outside Australia, your information may be transferred to, stored, and processed in Australia or other countries where our service providers are located. By using our website, you consent to such transfers.

6.2 Cross-Border Transfers

Where required by applicable law, we will ensure that any cross-border transfers of your personal information are subject to appropriate safeguards, such as standard contractual clauses approved by relevant authorities.

7. Limitation of Liability

7.1 Disclaimer of Warranties

To the fullest extent permitted by law, we make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or products included on our website. You expressly agree that your use of our website and services is at your sole risk.

7.2 Limitation of Liability

Harvest Education Pty Ltd, its directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use our website or services, even if we have been advised of the possibility of such damages.

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our website or enrolling in our courses.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Harvest Education Pty Ltd
Email: hello@harvesteducation.com.au